6 Best AI WordPress Chatbots For Your Website in 2025

AI WordPress chatbots are valuable tools for improving customer experience, automating tasks, and driving lead generation.

By carefully selecting and implementing an AI-powered WordPress chatbot plugin, you can unlock the power of conversational AI on your website.

Key Benefits

• An AI WordPress chatbot reduces support tickets, increases conversions, and keeps visitors engaged 24/7.
• It enhances user experience on your WordPress sites, boosting customer engagement, lead generation, and support efficiency.
• Use it to collect emails, book appointments, and guide visitors to key pages.

A well-configured AI WordPress chatbot becomes your always-on sales assistant and support agent, freeing you to focus on growing your business while improving user experience.

Verdict for the best AI chatbot for a WordPress website

For an AI-powered chatbot on your WordPress site, here are the top contenders:

1. Chatbase offers an all-in-one customer experience platform, integrating a robust AI chatbot for comprehensive support.
2. CustomGPT is another excellent option, recognised for its feature-rich AI chatbot capabilities, ideal for diverse needs.
3. ChatSimple provides an advanced AI chatbot builder, allowing for highly customised solutions.
4. For engaging WordPress visitors with AI, Collect Chat is a strong choice, emphasising interactive experiences.

What is an AI WordPress Chatbot?

An AI WordPress chatbot is a conversational software integration that adds live chat functionality to deliver human-like responses on your website, automating customer service, lead generation, and other tasks.

They can be powered by AI or use pre-programmed responses, allowing for instant support and engagement.

An AI chatbot is the best feature to add to your WordPress website.

So, want to use a new-age WordPress AI chatbot for your website?

You can check this list of six AI-powered chatbots for WordPress websites to improve sales engagement.

Top 6 AI Chatbots for WordPress Sites

Here are the best AI chat solutions to consider for your WP website.

Tip: Visit website, try out their free plan, and see which one works best for your business needs.

Bot-Sonic.com

1. Chatbase AI

Chatbase is an AI chatbot builder that allows you to create custom AI agents trained on your own data (like documents, website content, or databases).

You can embed these chatbots on your website or connect them to various platforms to automate customer support, lead generation, user engagement, and more.

Website: https://www.chatbase.co/

How can Chatbase be used on a WordPress website?

Chatbase offers a WordPress plugin that makes it easy to add your AI chatbot to your WordPress site.

Here’s how it works:

1. Sign in to your Chatbase account and configure your chatbot.
2. Install and activate the Chatbase plugin from your WordPress admin dashboard.
3. Connect your Chatbase agent using the provided instructions.
4. Your chatbot will now engage with your website visitors, answering questions, collecting leads, and more!

Features:

• Customizable AI agents trained on your data
• No-code integration (easy setup)
• Advanced analytics to monitor interactions
• Multi-platform support (web, WhatsApp, Slack, Zapier, etc.)
• Lead generation tools
• Privacy and security (GDPR compliant)
• 24/7 automated support for your users

Pros:

• Easy to set up and use, even for non-technical users
• Highly customizable to your business needs
• Supports multiple data sources (documents, websites, etc.)
• Can be deployed on many platforms, not just WordPress
• Helps automate routine tasks and improve customer satisfaction

Cons:

• On the free plan, there are limits (e.g., 100 message credits/month, 10 links, 400,000 characters for training)
• Chatbase branding is shown on the free and standard paid plans (removal requires an add-on)
• Cannot process images, videos, or non-textual elements in documents (text only)
• Some advanced features (like removing branding or custom domains) require additional payment

Pricing:

• Free Plan: 100 message credits/month, 10 links, 400,000 characters for training
• Paid Plans: Offer higher limits and more features (for exact pricing, please check the Chatbase pricing page, as it can change)
• Add-ons: Removing branding or using a custom domain requires purchasing an add-on

For more details, you can check the official Chatbase website or the pricing page on their website.

2. CustomGPT

CustomGPT.ai is a no-code platform that lets you build custom AI agents for your WordPress site, so you can easily train them on your own content and deploy them for things like customer support or lead generation—check out the main features for more details.

Website: https://customgpt.ai/

The big pros are its ease of use, flexibility with integrations (including WordPress), and scalability for different business sizes.

The main con is that its effectiveness depends on the quality of your content and the pricing might be a consideration for smaller businesses.

For pricing, the Standard plan starts at $99/month, with more advanced options for bigger needs.

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3. Chatsimple AI

Chatsimple is an intelligent AI Agent designed to help businesses like yours transform their websites into powerful tools for growth.

It works by engaging with your website visitors 24/7, answering their questions, capturing leads, and guiding them towards becoming customers.

Website: https://www.chatsimple.ai/

Many businesses find it incredibly easy to set up, often in just a few minutes and without needing any coding skills!

Using Chatsimple on a WordPress Website:

Integrating Chatsimple with your WordPress site is straightforward. You have a couple of options:

1. Chatsimple WordPress Plugin: This is often the easiest way. You can find it by searching for “Chatsimple” in your WordPress Dashboard under Plugins. Once you activate it, you just need to enter your details. You can find the plugin here.
2. Embedding a Script:
   • First, you’ll get a unique script from your Chatsimple Dashboard.
   • Then, you can use a WordPress plugin that allows you to add custom code (like ‘Simple Custom CSS and JS’ or ‘Insert Headers and Footers’) to paste this script onto your site.

Either way, you’ll have a powerful AI Agent ready to engage your visitors and convert them into customers with personalized, round-the-clock engagement!

Features:

• 24/7 Automated Engagement: Your AI Agent engages visitors around the clock, ensuring no query goes unanswered.
• Instant Answers: Provides real-time responses to visitor questions using your website content, FAQs, and documents.
• Lead Capture & Qualification: Helps identify and qualify potential customers, collecting valuable information.
• Easy Website Integration: Simple to add to your website. There’s a dedicated Chatsimple WordPress plugin for easy integration, and you can also embed it using a script on other platforms.
• Customizable Appearance: You can tailor the look and feel of the chat widget to seamlessly match your brand.
• Custom Q&A Training: You can train the AI Agent on your own documents, FAQs, and website content. This means it can provide highly relevant and accurate responses specific to your business. The more information you provide, the smarter your AI Agent becomes!
• Multilingual Support: Chatsimple can understand and respond in multiple languages, allowing you to engage with a global audience.
• Analytics & Insights: You get access to valuable reports on user interactions, the most frequently asked questions, and data on the leads your AI Agent captures. This helps you understand your customers better and refine your strategy.
• Integrations: Chatsimple can connect with various tools you might already be using, like CRM systems and email marketing platforms, to streamline your workflows.
• Human Handover: If a conversation requires a human touch or becomes too complex for the AI Agent, there’s an option to seamlessly transfer the chat to a live human agent.
• Lead Capture and Follow-up Emails: The AI Agent can capture lead information (like names and emails) and even send automated follow-up emails.
• Team Management: Depending on the plan, you can manage team access and add colleagues to receive email copies of conversations.
• Advanced Customization (Business & Enterprise): Features like customizing the contact form (including consent and work email requirements), email verification, daily retraining of the AI Agent, and exporting conversations are available on higher-tier plans.

Pros:

• Ease of Use: It’s designed to be incredibly easy to set up and use, often in just a few minutes, even if you’re not very technical. Many users love the simplicity of the setup and management.
• Increased Efficiency: It significantly reduces response times for customer inquiries and can handle many standard questions, freeing up your team’s time. As one user mentioned, “It saves lots of time answering standard questions.”
• Enhanced Lead Generation: The AI Agent works 24/7 to capture and qualify leads from your website traffic, helping you convert more visitors into customers.
• Brand Customization: You can customize the AI Agent’s appearance to align perfectly with your brand’s look and feel.
• Scalability: Chatsimple is built to be scalable for businesses of all sizes, from startups to large enterprises.
• Reduced Support Load: By answering common questions and providing troubleshooting, the AI Agent can help reduce the number of support tickets your team handles. One CEO noted, “Chatsimple can provide troubleshooting steps to customers without users opening a support ticket.”

Cons:

• Nuance in Responses: While highly intelligent, AI responses may sometimes lack the full nuance or emotional context that a human conversation can provide, especially for very complex or sensitive issues.
• Feature Tiers: Some of the more advanced features and higher capacities are available on the higher-tier plans, so it’s good to check which plan best suits your specific needs.
• Customization Limits: While customizable, the options might be more limited compared to building a completely bespoke chatbot from scratch with extensive development resources.

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4. Relevance AI

Relevance AI is an advanced AI tool that can transform your customer support for your WordPress website by providing efficient and personalized experiences.

Website Address: https://relevanceai.com/

By leveraging AI technologies like interactive voice response (IVR), agent assist, robotic process automation, and chatbots, Relevance AI enhances the productivity of customer service agents.

But understanding the benefits and drawbacks is key to making an informed decision.

Pros:

1. Increased Efficiency: With Relevance AI, repetitive tasks are automated, allowing agents to tackle more complex issues.
2. Enhanced Personalisation: AI agents can understand and anticipate customer needs by integrating with other systems to build a complete customer profile.
3. Proactive Support: Relevance AI enables proactive engagement, identifying and resolving issues before the customer even contacts support.
4. Cost Reduction: Automated processes and improved efficiency lead to significant cost savings for customer service operations.
5. Multi-Channel Support: Relevance AI supports various channels, ensuring consistent and high-quality customer experiences across all touchpoints.

Cons:

1. Initial Setup and Training: Implementing AI solutions can require substantial initial setup and training for optimal performance.
2. Dependence on Data Quality: The effectiveness of Relevance AI heavily depends on the quality of the data it processes. Inaccurate or incomplete data can lead to less effective support.
3. Potential Job Displacement: There is a concern that automation might reduce the need for human customer support agents.
4. Complexity in Customisation: While AI systems are highly adaptable, customising them to cater to very specific business needs can be complex and time-consuming.

Ready to embrace the future of customer support? Sign up with Relevance AI today and start automating your customer service for a superior, personalised experience.

5. Collect Chat

Collect.chat is a simple and beautiful chatbot builder for your WordPress website.

It helps you create website chatbots with no code and for free.

Website: https://collect.chat

Features:

• 50+ chatbot templates
• Drag-and-drop visual builder
• Dedicated WordPress chatbot plugin
• Unlimited bots
• Insights
• Native 3d-party integrations

Trusted by over 25,000 customers across the globe.

Make your chatbot today to collect more leads, sales and increase conversion.

Using simple drag and drop chatbot builder and integrating will take only minutes.

The platform offers a free-forever plan with unlimited chat bots and 50 monthly responses.

If you need more features, consider the paid version, with prices starting at $18/month when billed yearly.

6. Wotnot

WotNot is a no-code chatbot platform that allows users to create and deploy chatbots seamlessly across various platforms, including WordPress websites.

Here’s how WotNot can be utilized on a WordPress website, along with its features, pros, cons, and pricing:

Features:

• No-Code Bot Builder: WotNot provides a user-friendly interface that allows users to build chatbots without any coding skills.
• Built-In Live Chat: It offers a built-in live chat function, eliminating the need for third-party tools.
• Extensive Integration Library: WotNot can connect with numerous applications to enhance business capabilities.
• Multi-Channel Support: Ensures consistent customer satisfaction across various communication platforms.
• On-Prem Deployment: Offers flexible hosting options, including public cloud, private cloud, and on-prem installation.
• Custom Branding: Allows businesses to customize the chatbot to align with their brand.
• Reporting Dashboard: Provides insights and analytics to track chatbot performance.

Pros:

• Cost-Effective: Competitive pricing that offers excellent value without compromising on features.
• Unlimited Bots and Seats: Create unlimited chatbots and have unlimited seats without additional cost.
• Professional Services: Offers expert services to assist in setting up and optimising chatbots.

Cons:

• Learning Curve: While user-friendly, there might be a slight learning curve for those entirely new to chatbot platforms.
• Customization Limitations: Some advanced customization may require additional support or expertise.

Pricing:

WotNot offers various pricing plans to cater to different business needs.

The plans typically include features such as unlimited bots, integrations, and support.

For specific pricing details, it’s recommended to visit the WotNot website or contact their sales team for a tailored quote.

What are the best AI chatbots for WordPress?

When looking for an AI chatbot for your WordPress site, consider solutions that offer ease of integration, customization options, and robust AI capabilities. Here are some of the top contenders:

• Chatbase: An all-in-one customer experience platform that includes a powerful AI chatbot. It’s ideal for businesses seeking a comprehensive solution for customer support and engagement.
• CustomGPT: Known for its feature-rich AI chatbot, CustomGPT offers advanced functionalities and customization, making it suitable for businesses with specific needs and a desire for deep integration.
• ChatSimple: An advanced AI chatbot builder that allows for highly tailored conversational experiences. It’s a great choice for users who want significant control over their chatbot’s design and logic.
• Collect Chat: This platform focuses on engaging WordPress site visitors with AI, offering a straightforward approach to creating interactive and lead-generating chatbots.

Why use an AI chatbot on your WordPress site?

AI chatbots can revolutionise your WordPress site by:

• Improving customer service: Provide instant answers to common queries, reducing wait times and improving user satisfaction.
• Increasing engagement: Keep visitors on your site longer with interactive conversations and guided experiences.
• Generating leads: Qualify leads by asking relevant questions and collecting contact information.
• Automating tasks: Handle routine inquiries, freeing up your team to focus on more complex issues.
• Offering 24/7 support: Your chatbot is always available, even outside business hours, ensuring continuous support for your visitors.

How do AI chatbots work with WordPress?

AI chatbots typically integrate with WordPress through plugins or by embedding a code snippet. These integrations allow the chatbot to access information from your website (e.g., FAQs, product details) and provide relevant responses to user queries. Many platforms offer user-friendly interfaces to build and customize your chatbot without coding knowledge.