Top 12 Chatbot Success Stories & Case Studies in 2025
There are several success stories of companies leveraging Conversational Marketing Tools (like chatbots, agents, and virtual assistants) to improve customer engagement, generate leads, and boost sales. 1. Sephora: Enhancing Customer Experience 2. H&M: Personalized Shopping Assistant 3. Domino’s: Simplifying Ordering 4. Amtrak: Streamlining Customer Support 5. Mastercard: Improving Financial Services 6. Starbucks: Boosting Mobile Orders 7. KLM…